Shipping policy
Shipping Policy – Dreamy Paws
At Dreamy Paws, we aim to deliver comfort to your pets quickly, safely, and reliably. Please read our shipping policy carefully to understand how your order will be processed and delivered.
Shipping Locations
We currently ship across India.
Please note that all purchases are final, and we do not offer returns or exchanges once an order has been placed.
Processing Time
-
All orders are processed within 1–3 business days after order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
-
Standard delivery timelines are 3–7 business days, depending on your location.
-
Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances beyond our control.
Shipping Charges
-
Shipping charges (if applicable) will be calculated and displayed at checkout.
-
Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email, allowing you to monitor your delivery status in real time.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your order.
Address Accuracy
Please ensure that your shipping address and contact details are accurate at the time of placing your order. Dreamy Paws is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to:
-
Remote or non-serviceable locations
-
Natural calamities or public holidays
-
High order volumes during sales or promotional periods
Damaged or Missing Packages
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear images or videos for quick assistance.
📧 Email: Dreamypawsindia@gmail.com
Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: Dreamypawsindia@gmail.com
📞 Phone: 9958802003